UIF Proof in SASSA Appeal

Many SASSA SRD R350 applicants in South Africa face a frustrating decline reason: “UIF registered”—even if they’re unemployed and not receiving any UIF benefits.

If this happened to you, you’re not alone. The good news is that you can submit UIF proof in your SASSA appeal to fix the issue and get your grant approved.

In this guide, you’ll learn the step-by-step process to get UIF proof and how to include it correctly when filing your SASSA appeal.

Whether you’ve already appealed or are just starting, this article will help you increase your chances of success.

Why SASSA Declines Applications Due to UIF Issues

When SASSA processes your SRD application, it checks multiple databases, including the Unemployment Insurance Fund (UIF).

Common UIF-Related Decline Reasons:

• “UIF registered” — even if you’re not getting payments
• “Receiving UIF benefits” — even if benefits stopped months ago
• Outdated data in the Department of Labour database

This often happens to people who were once employed, submitted UIF claims, or had an employer register them without their knowledge.

Step 1: Check Your UIF Status Online

Before you appeal, confirm your UIF status through the Department of Labour.

Visit the UIF Status Checker:

https://ufiling.labour.gov.za/uif

What You’ll Need:

• South African ID number
• Your login credentials (or register if you’re a new user)
• A working email address and cellphone number

Once logged in, check:

• Are you receiving UIF payments?
• Is there any pending or old UIF claim?
• Does it show “inactive” or “no record“?

Step 2: Obtain Proof You’re Not Receiving UIF

If the system shows no active claim, you can use that as UIF proof. Here are ways to obtain valid documentation:

Option A: Print or Screenshot UIF Dashboard

• Log in to uFiling
• Navigate to UIF Claim Status
• Screenshot or print the page showing:
  • No active claims
  • Claim closed
  • No payout history

Option B: Request a UIF Status Letter

If online tools don’t work:

• Go to your nearest Department of Labour office
• Ask for a UIF Status Letter confirming:
  • You are not receiving UIF
  • Any claims are inactive or closed

This official letter is often accepted by SASSA as proof.

Step 3: File Your SASSA Appeal and Upload the UIF Proof

Once you have your documentation ready, it’s time to file or update your appeal.

Already Appealed But Didn’t Upload Proof?

If you submitted your appeal without documents, try to re-submit with UIF proof via:

• The SRD portal, or
• Emailing SASSA directly with your appeal ID

How to File a New Appeal With UIF Proof

✅ Step-by-Step Instructions:

1. Visit: https://srd.sassa.gov.za/appeals
2. Enter your South African ID and phone number
3. Select the declined month you want to appeal
4. In the “Reason for Appeal” box:
   • Explain clearly that you are not receiving UIF
   • Mention you have attached proof
5. Upload your UIF proof (screenshot or letter)
6. Submit and wait for confirmation

What to Do If the Portal Doesn’t Allow Uploads

Sometimes, the SRD appeal portal does not allow document uploads. In that case:

➤ Alternative Submission Method:

• Send your UIF proof and a short appeal explanation via email:
  • Email: srd@sassa.gov.za
  • Subject line: “UIF Proof for Appeal – [Your ID Number]”
  • Include:
    • Your ID
    • Cellphone number
    • Appeal month(s)
    • Your written reason
    • Attached UIF proof (PDF or screenshot)

How Long Does It Take to Process Appeals With UIF Proof?

Processing time can vary, but generally:

• 30 to 60 days for reconsideration
• Faster if documents are clear and correct
• Delays may occur if documents are blurry, missing, or unreadable

Sample Appeal Message to Use (Editable Template)

Here’s a simple example of what to write in the “reason” field:

“I am not receiving UIF and have attached proof from the Department of Labour. Please reconsider my SRD R350 appeal for [Month]. I am currently unemployed and not receiving any other income.”

Bonus Tips to Make Your Appeal Stronger

• ✅ Always upload clear, readable documents
• ✅ Use PDF or JPEG formats for attachments
• ✅ Be honest and consistent
• ✅ Appeal within 30 days of rejection
• ✅ Track your appeal using the status portal

Get Help from NGOs and Legal Aid

If you’re confused or need help:

• Black Sash – https://www.blacksash.org.za
• Legal Aid South Africa – Call 0800 110 110
• SASSA Local Offices – Visit with your ID and UIF proof

These groups can assist you with documentation, appeals, and urgent cases.

Conclusion

If your SASSA SRD R350 application was declined due to UIF, don’t lose hope. You can submit UIF proof and file a strong appeal—even if you’re not receiving any UIF funds.

By following the steps above, you’ll increase your chances of getting your application approved and receiving your much-needed grant.

👉 Take action today: check your UIF status, gather proof, and submit your appeal the right way.

FAQs