SASSA Reconsideration

If your SASSA reconsideration request for the SRD R350 grant was declined, you’re not alone.

Thousands of South Africans face this challenge each month. But the good news is: you still have options.

In this comprehensive guide, we explain why reconsideration requests get declined—and most importantly—how you can take the right steps to appeal again or fix the issue.

Why Does SASSA Decline Reconsideration Requests?

Reconsideration applications are often declined due to several automated checks or misunderstandings in data. Here are the most common reasons:

1. Alternative Income Identified

If SASSA detects more than R624 in your bank account during the month you applied, it assumes you have another income source—regardless of where the money came from.

  • Solution: Submit proof showing that the deposit was not income (e.g., loan from a friend or family).
  • Use SASSA’s reconsideration portal and attach supporting documents.

2. UIF Registered

SASSA may flag you if you’re registered with the Unemployment Insurance Fund (UIF), even if you’re not actively receiving money.

  • Solution: Visit the Dept of Labour’s uFiling site to verify your UIF status.
  • If you’re no longer employed, submit a sworn affidavit and UIF letter confirming you’re not receiving benefits.

3. NSFAS or Other Social Grants

If you’re receiving funds through NSFAS, child support grants, or old-age pensions, you may be considered ineligible.

  • Solution: If your grant ended, provide official proof or termination letters.
  • For student aid, clarify the grant type and specify how the funds are used.

4. Age or Citizenship Criteria Not Met

Applicants must be South African citizens, refugees, or permanent residents aged 18–59 years.

How to Appeal a Declined Reconsideration Decision

If your reconsideration is also declined, you can still submit a final appeal through the Independent Tribunal for Social Assistance Appeals (ITSAA).

Step-by-Step SASSA SRD R350 Appeal Process:

  1. Visit: https://srd.sassa.gov.za/appeals
  2. Enter ID and Phone Number
  3. Login and Select Month to Appeal
  4. Provide Reason and Upload Documents
  5. Submit and Wait: Appeals may take up to 90 days.

💡 Tip: Keep copies of all supporting documents (bank statements, UIF status, affidavits).

How Long Does SASSA Take to Respond After an Appeal?

  • Reconsideration Review: Up to 30 days
  • Independent Tribunal Appeal: Up to 90 days
  • Use the SASSA Status Check tool frequently to monitor updates.

What Can You Do If Rejected Again?

If your appeal is unsuccessful, consider the following:

1. Reapply in the Next Cycle

SASSA allows monthly applications, especially for the SRD grant. Even if you were declined previously, you can reapply next month.

2. Correct Any Personal Information

Ensure:

  • Phone number is active and accessible.
  • Your ID number matches Home Affairs and SASSA records.

3. Consult Legal Aid or Community Support

Free legal aid and NGOs can assist with:

  • Drafting affidavits
  • Reviewing appeal reasons
  • Preparing documents

Popular NGOs: Black Sash, Legal Aid SA, SASSA HelpDesks

 SASSA Status

How to Check Your SASSA Status Regularly

Use these methods to stay updated:

Make sure your contact details are always up to date.

FAQs

1. Can I appeal multiple times?

Yes. You can appeal each declined month separately. Use the online portal monthly.

2. Do I need a lawyer to appeal?

No. But NGOs and legal aid services can help if you’re unsure how to present your case effectively.

3. Why was I declined for “alternative income” when it was a once-off payment?

SASSA’s system flags any deposit above R624. You’ll need to clarify with supporting documents that it was not income.

4. Will I get backpay if my appeal is successful?

Yes. If your appeal is approved, you will receive payments for the previously declined months.

5. What if my phone number changed?

You can update it on the SRD website using your ID. Your number must match the one used during application.

Conclusion

Being declined for SASSA reconsideration can be frustrating—but it’s not the end of the road.

By understanding the common reasons, preparing your appeal correctly, and keeping your information up-to-date, you can increase your chances of a successful outcome.

👉 Don’t give up—take action, appeal wisely, and check your status regularly.
If you found this guide helpful, share it with others in your community who may be struggling too!

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