In 2025, millions of South Africans continue to rely on the SASSA R350 SRD Grant to survive the pressures of unemployment and financial instability.
Whether you’re a youth without work, a parent with no income, or someone facing temporary hardship, this government support can provide crucial relief.
In this guide, we explain exactly who qualifies for the SASSA R350 Grant in 2025, how to apply online or through alternative methods, and what you need to do to ensure your application gets approved.
What Is the SASSA R350 Grant?
The Social Relief of Distress (SRD) R350 Grant is a temporary financial assistance program provided by the South African Social Security Agency (SASSA).
It was initially introduced during the COVID-19 pandemic and has since become a lifeline for millions of unemployed and vulnerable individuals.
Key Features:
- Amount: R370 per month (increased from R350 in late 2024)
- Duration: Renewed every financial year; review required periodically
- Payment Method: Bank transfer, Postbank card, or cash send
Who Qualifies for the SASSA R350 Grant in 2025?
To qualify for the R370 grant (previously R350), applicants must meet strict eligibility criteria set by SASSA. Below are the updated requirements for 2025:
✅ Basic Eligibility Criteria
- Must be a South African citizen, permanent resident, or refugee
- Must be 18–59 years old
- Must currently reside in South Africa
- Must not be receiving any other SASSA grant, including:
- Disability Grant
- Old Age Pension
- Child Support Grant
- Must be unemployed or have no consistent income
- Must not receive UIF, NSFAS, or government payroll income
- Must earn less than R624 per month (updated means test threshold in 2025)
❗Important Notes:
- If you receive income into your bank account above the means test, you will be declined.
- Caregivers receiving a Child Support Grant are not eligible for the R370 grant.
Required Documents and Information
Before applying, ensure you have the following:
- Valid South African ID or Asylum Seeker permit
- Your mobile phone number (used for communication and OTP verification)
- Banking details (account must be in your name)
- Consent to SASSA to verify:
- ID number
- Bank account
- Employment status via UIF or SARS
How to Apply for the SASSA R350 Grant in 2025
SASSA provides multiple channels for application, both online and offline.
Option 1: Apply Online via SASSA Portal
Visit: https://srd.sassa.gov.za
Step-by-Step Instructions:
- Go to the SASSA SRD Website
- Scroll to “How do I apply for this SRD Grant?”
- Click on “Apply Here”
- Enter your ID number and mobile number
- Verify with the OTP sent to your phone
- Fill out the application form with:
- Banking details
- Employment status
- Monthly income and expenses
- Accept the terms and consent statements
- Submit your application and save the reference number
✅ Tip: Use Google Chrome on a PC or updated phone browser for best results.
Option 2: Apply via WhatsApp
For users with limited internet access.
How to Apply:
- Save 082 046 8553 in your contacts.
- Send “Hi” on WhatsApp.
- Follow the prompts:
- ID number
- Name and Surname
- Bank details
- Receive confirmation message
Option 3: SASSA Chatbot on Facebook Messenger
Visit: https://www.facebook.com/govchat.org
- Start a conversation with the GovChat bot.
- Provide ID, contact number, and banking details.
- Submit application.
Option 4: GovChat Website
Visit: https://govchat.app
- Similar steps as SASSA portal
- Useful for reapplication or checking your status
How Long Does It Take to Get Approved?
- Average approval time: 7 to 21 working days
- Delays may occur due to:
- Verification with Home Affairs or SARS
- Incorrect bank details
- Backlogs in monthly processing
How to Track Your Application Status
You can check your grant application status at:
https://srd.sassa.gov.za/sc19/status
What You’ll Need:
- ID Number
- Cellphone Number used during application
Status Results Explained:
Status | Meaning |
---|---|
Pending | Application received, under review |
Approved | You qualify, payment date will follow |
Declined | Not eligible (reason stated) |
Reapplication | You need to reapply |
Cancelled | Application was withdrawn or incomplete |
What to Do If Your Application Is Declined
Common decline reasons:
- “Alternative income source identified”
- “UIF registered”
- “NSFAS funding identified”
- “Government payroll match”

Solution: File for Reconsideration
- Visit: https://srd.sassa.gov.za/appeals
- Enter ID number and cellphone
- Submit appeal with any supporting documentation
- Appeals must be filed within 90 days of the rejection
How Are Payments Made?
You must select one of the following:
1. Bank Deposit
- Fastest method
- Must be a personal account, not someone else’s
2. SASSA/Postbank Card
- Withdraw funds from ATM or retail stores (Shoprite, Boxer, etc.)
3. Cash Send Option
- For applicants without bank accounts
- Receive voucher code via SMS
- Redeem at selected retailers or banks (Pick n Pay, Checkers)
Real-Life Example: How Lerato Got Approved in 2025
Lerato, a 26-year-old from Limpopo, applied for the SRD R370 grant in February 2025. She was initially declined due to “alternative income,” but submitted a reconsideration request with bank statements showing no income.
Her appeal was approved in 30 days, and she received 3 months’ worth of back pay directly into her Capitec account.
Best Practices for 2025 Applicants
- 📝 Always use your own phone number and bank account
- 🔐 Keep your login and OTP secure
- 📅 Reconfirm your application every 3 months
- 📞 Update SASSA if your contact details change
- 📂 Save proof of every submission—screenshot your reference number!
Conclusion
The SASSA R350 (now R370) Grant in 2025 is a vital support system for South Africans facing economic hardship.
By understanding the eligibility criteria, following the correct application process, and knowing what to do if rejected, you can maximize your chances of approval and get the help you deserve.
👉 Don’t wait—apply today and stay informed with regular updates from SASSA.
FAQs
1. Is the R350 Grant still available in 2025?
Yes, it’s been extended through the 2025/2026 financial year, with a new amount of R370.
2. Can I receive the R350 grant if I’m already on UIF?
No. If you receive any UIF payment, you’re not eligible for the SRD grant.
3. Can I reapply after being declined?
Yes. You can reapply for any declined months and submit a reconsideration request within 90 days.
4. Do I need to reapply every month?
No, but you must reconfirm your application every 3 months via the SASSA SRD website.
5. How will I know if my grant is approved?
SASSA will send an SMS notification, or you can check your status on the SRD Status Check page.