The SRD R350 grant remains a lifeline for millions of South Africans in 2025. But if you don’t have a bank account or prefer the convenience of retail outlets, you might be wondering: Can I collect my R350 grant at Shoprite?
The good news is — yes, you can! This guide will walk you through every step of collecting your SRD R350 grant from Shoprite, including registration, eligibility, documents needed, payment times, and expert tips to avoid delays.
Whether you’re a new applicant or returning beneficiary, this guide ensures you don’t miss a payment.
Why Choose Shoprite for SRD R350 Grant Collection?
Many South Africans prefer Shoprite due to its nationwide reach, extended operating hours, and efficient payout system. Here’s why:
- ✅ Convenient locations: Over 2,000 outlets across South Africa
- ✅ Longer trading hours than Post Office branches
- ✅ Quicker processing with dedicated till points
- ✅ No bank account needed — just your ID and SMS confirmation
Shoprite is part of the Shoprite Group, which also includes Checkers, Usave, and OK stores. You can collect your grant at any participating location.
Who Can Collect the SRD R350 Grant at Shoprite?
To collect your grant from Shoprite, you must meet SASSA’s eligibility criteria and have opted for the retail cash send option during your SRD application or update process.
Eligibility Criteria:
- Be a South African citizen, permanent resident, or refugee with valid documentation.
- Be between 18 and 59 years old.
- Not receiving other social grants (excluding the child support grant).
- Not employed or receiving unemployment insurance (UIF).
- Pass the means test (income below R624/month).
Required Documents:
- South African ID (Green Book, Smart ID, or Asylum Seeker Permit)
- Registered cellphone number (used for OTP verification)
- SASSA-approved confirmation SMS for payment collection
How to Register to Collect SRD R350 at Shoprite?
To collect your grant from Shoprite, you need to update your SASSA payment preference to retail cash send.
Step-by-Step Guide:
✅ Step 1: Visit the SASSA Website
Go to https://srd.sassa.gov.za using your phone or computer.
✅ Step 2: Scroll to “How do I change my banking details?”
Click on the link for updating payment options.
✅ Step 3: Enter your ID number
You’ll receive an SMS with a secure link on your registered number.
✅ Step 4: Choose “Cash Send” or “Retail Collection”
Select Shoprite, Checkers, or Usave as your preferred outlet.
✅ Step 5: Submit and confirm
Once updated, your grant will be redirected to Shoprite for collection.
It may take 3–7 working days for SASSA to process the update.
How to Collect Your R350 Grant at Shoprite in 2025
Once you receive an SMS from SASSA confirming your grant is ready, head to the nearest Shoprite.
Here’s how to collect it:
- Go to a Shoprite or Checkers till point
- Ensure it’s a SASSA-participating branch.
- Present your South African ID or permit
- Provide your cellphone number
- You’ll receive a One-Time Pin (OTP) via SMS.
- Enter the OTP on the point-of-sale device
- Receive your cash instantly
- No purchase required. You walk out with your full R350.
Important Notes:
- You must collect the grant yourself — no one can do it on your behalf.
- OTPs are valid for a short period, so don’t delay.
- Your cellphone must be RICA-registered in your name.
What If You Don’t Receive the SMS?
If you haven’t received the SASSA collection SMS:
- Wait at least 2–3 business days after the payment date.
- Dial SASSA’s helpline at 0800 60 10 11 for help.
- Check your payment status at https://srd.sassa.gov.za/sc19/status
If your contact number has changed, you must update it on the SASSA portal or visit your nearest office.
Pros and Cons of Collecting R350 at Shoprite
| Pros | Cons |
|---|---|
| Quick, in-person cash access | Long queues during peak times |
| Extended trading hours | Requires working cellphone & OTP |
| No need for bank account | Limited to store operating days |
| Can shop and collect in one trip | Must wait for confirmation SMS |
When to Collect: Shoprite R350 Grant Payment Dates
SASSA doesn’t follow fixed Shoprite payout dates for SRD grants. Payments are disbursed monthly and vary per applicant.
How to Know Your Date:
- Visit: https://srd.sassa.gov.za
- Click on “Check Your Status”
- Input your ID & phone number
- View your specific payment date
💡 Pro Tip: Wait for the SMS confirmation before visiting the store to avoid wasted trips.
Common Issues & How to Solve Them
Problem 1: OTP Not Received
- ✅ Solution: Check SIM signal, make sure number is RICA’d. Try again later or contact SASSA.
Problem 2: ID Not Accepted at Till
- ✅ Solution: Ensure your ID is not expired and matches your registered details.
Problem 3: “No Funds Available”
- ✅ Solution: Payment may not yet be released. Recheck your SASSA status page.
Additional Tips for Faster Collection
- Visit early morning to beat long queues.
- Always keep your cellphone charged and accessible.
- Avoid weekends if possible — weekdays are smoother.
- Never share your OTP or ID number with anyone.
- Consider buying essentials in-store after collection to save time.
Conclusion
Collecting your SRD R350 grant at Shoprite in 2025 is simple, secure, and convenient — once you know the process.
From registering on the SASSA portal to understanding when and how to collect your funds, you’re now fully equipped to receive your grant without delay or confusion.
Shoprite’s wide availability and user-friendly system make it a top choice for grant collection, especially for beneficiaries without bank accounts.
FAQs
1. Can I collect my R350 grant at Checkers or Usave?
Yes! Shoprite, Checkers, Usave, and OK are all part of the same group and support SASSA grant collections.
2. What happens if I miss the collection?
Your grant stays in the system and will be available next month — you won’t lose it, but you must collect before it expires (typically 3 months).
3. Can someone else collect the money for me?
No. For security reasons, only you can collect the grant with your ID and OTP.
4. Do I need to pay any fee to collect from Shoprite?
No. There are no fees or deductions for SRD grant collection.
5. Can I switch from Shoprite to a bank account later?
Yes. You can update your payment preference anytime at https://srd.sassa.gov.za